I offer 1:1 coaching, group training, and experiences centered around conflict navigation.
1:1 coaching:
Navigating through conflict takes experimentation, perspective taking, and integration of learnings. I do 1:1 coaching with managers and leaders who understand that these things all need time. So I offer these following 1:1 coaching packages:
- Ten 60-minute Zoom calls – can be weekly or biweekly depending on the urgency and the specific conflict situation.
- Twenty 60-minute Zoom calls – can be weekly, bi-weekly, or twice a week.
Coaching includes:
- Pre-meeting homework which can include formulating your goals, questions to consider, or practices to try.
- Post-meeting notes of the key points that were discussed and activities for the week.
90-minute group trainings:
These interactive and experiential trainings can be done virtually or in person. Group trainings include:
- Pre-training welcome email to increase participant engagement. This includes meeting agenda to questions to consider.
- Training presentation (PPT) and workbook (PDF) which includes all the key points and exercises done in the training.
- Post-training email which highlights the key takeaways and ways to retaining training knowledge and practices 3 days, 3 weeks, and 3 months from now.
- Additional services such as recording of training, office hours to troubleshoot conflict situations, and post training check-ins are also available upon request.
I specialize in these 3 trainings:
Feedback: What It Isn’t, What It Is, and How to Receive and Give it
I believe that one of the reasons why conflict occur is that we lost our ability to do relational micro adjustments. Learning how to receive and give feedback is essential to doing micro adjustments.
We start with icebreakers and then dive into what feedback is and isn’t about. Participants learn about their default way of receiving feedback and the hurdles associated. Finally participants practice doable ways to receive and give feedback that creates more understanding and potential for collaboration.
Reflective Listening: A Powerful Tool to Increase Clarity and Partnership
Often we are taught to listen to answer, question, or rebut. Rarely are we taught to listen to connect, get clarity, or reach agreement.
Through games and play, this training teaches ways to listen and reflect back what we heard to increase understanding. This opens space for the other person and us to share what is important for each of us, even when we are in conflict.
How to Handle Any Difficult Situation with Choice and Self-Empathy
Whenever we encounter a difficult situation, it is easy to want to defend ourselves or point out what is wrong with the other person. This results in antagonism.
This training gives participants somatic ways to deal with conflict and then demonstrates new ways to deal with difficult situations. Then it is possible to create choice and different possibilities instead of have the same old same old.
Experiences to find your voice in conflict:
Moon Night Gathering is an in person Philly monthly experience for women who want to express their BIG feelings through loudness and togetherness.
It is a 90-minute outdoor gathering where there is no advice giving, commiseration, shame, blame, or guilt. Instead we howl, move, and share what is important to us.
Navigate conflict with more compassion, ease, and dignity
Email me at nancy@pannapanya.com to explore working together.
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